> ## Documentation Index
> Fetch the complete documentation index at: https://docs.autocampaign.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Create your workspace

> Set up your organization's name, timezone, currency, and contact details.

## Overview

Your [**workspace**](/getting-started/glossary#workspace) (organization) holds
everything — contacts, campaigns, channels, and team. When you sign up, a
workspace is created for you automatically. Set its details at **Settings → Organization**
(`/settings/organization`).

<Info>
  **Time to complete:** \~5 minutes  ·  **Difficulty:** Beginner  · 
  To edit organization details you need to be an Owner or Admin, or ask a workspace
  admin to give you permission to update the organization.
</Info>

## What happens when you sign up

* **Your plan carries over.** If you clicked a plan on the pricing page, the
  sign-up form shows **Selected plan: … · free trial — no credit card needed**.
  Your workspace starts its [trial](/getting-started/glossary#trial) on that
  [plan](/getting-started/glossary#plan). You're never asked to pick it again.
  Without a plan in the link, the trial starts on the default plan.
* **The trial is card-free.** The app header shows **Trial · N days left**, which
  links to **Plan & Billing**. See [Plans & trials](/billing/plans-and-trials).
* **Guided setup starts.** A welcome screen and a short setup collect your
  **Business name**, **Website (optional)**, **Industry**, and **Timezone**, and
  save them to the workspace. Then the
  [Getting Started checklist](/getting-started/onboarding-checklist) tracks the
  rest — adding an email, phone, or website below completes its first step,
  **Complete business profile**.

## Set up your organization

<Steps>
  <Step title="Open organization settings" icon="gear">
    Go to **Settings → Organization** and stay on the **Details** tab. Fields are
    always editable — there's no separate edit mode.
  </Step>

  <Step title="Set identity" icon="id-card">
    Enter your **Organization Name** and optional **Website** and logo. Type 3 or
    more characters of your business name to search for it — picking a match
    can auto-fill your address, phone, website, and timezone.
  </Step>

  <Step title="Add contact and location" icon="location-dot">
    Fill in your **Email** and **Phone**, then **Street Address**, **City**,
    **State / Province**, **ZIP / Postal**, and **Country**.
  </Step>

  <Step title="Set preferences" icon="sliders">
    Choose your **Timezone** (defaults to UTC, the world reference time — pick
    your local one) and **Currency** (defaults to USD). Then set your **Default
    calling country**, which completes phone numbers entered without a country
    code such as +1.
  </Step>

  <Step title="Save" icon="floppy-disk">
    A bar appears when you have unsaved changes. Click **Save Changes**, or
    **Cancel** to discard them.
  </Step>
</Steps>

The same page has **Business hours** and **Quiet hours** tabs. Business hours
record when you're open; quiet hours stop campaigns from delivering texts or
emails during a set window. Both use the timezone you set in **Details**.

<Note>
  Logos must be JPEG, PNG, WebP, or GIF and under 5 MB. If business search is
  unavailable, enter your address manually.
</Note>

## Multiple workspaces

You can create and belong to more than one organization. Open the **workspace
switcher** at the top of the sidebar to search and move between them, or click
**Create Organization**, enter an **Organization Name**, and confirm. Each
workspace has its own contacts, channels, billing, team, and setup checklist.

## FAQ

<AccordionGroup>
  <Accordion title="What's the difference between a workspace and an organization?">
    They're the same thing — your account's home in Autocampaign AI. "Workspace" is
    the friendly name; settings live under **Organization**.
  </Accordion>

  <Accordion title="Can I rebrand the app with my logo?">
    You can set your organization logo here. Branding the whole app for clients is
    an agency feature — see [Setups and branding](/agency/setups-and-branding).
  </Accordion>

  <Accordion title="Why does timezone matter?">
    Business hours, scheduled sends, quiet hours, and reports are all evaluated in
    your workspace timezone.
  </Accordion>

  <Accordion title="Do invited teammates get their own trial?">
    No. Invited teammates join your existing workspace and share its plan.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="'Business search isn't available right now'">
    You can still type your organization name and enter the address fields
    manually, then save.
  </Accordion>

  <Accordion title="The sign-up page didn't show my selected plan">
    The link didn't carry a valid plan, so the trial starts on the default plan.
    You can switch plans anytime from **Plan & Billing** — see
    [Plans & trials](/billing/plans-and-trials).
  </Accordion>

  <Accordion title="I can't edit organization details">
    Your role may not allow it. Ask a workspace admin — see
    [Users & roles](/getting-started/users-roles).
  </Accordion>
</AccordionGroup>

<Card title="Getting Started checklist" icon="list-check" href="/getting-started/onboarding-checklist">
  Follow the guided setup steps for your new workspace.
</Card>