Overview
Short links turn a long web address into a short link you can track. Autocampaign AI counts clicks (total and unique) and shows device and time breakdowns. Manage them on the Links page (/links) under the Short Links tab.
Time to complete: ~3 minutes · Difficulty: Beginner
Create a short link
1
Open the Short Links tab
Go to Links → Short Links and click New short link.
2
Enter the details
3
Save
Autocampaign AI generates a short code automatically. Your short URL looks like
https://<your-domain>/r/<code>.There’s no custom-slug field — the short code is generated for you using only
letters and numbers that are hard to mix up. Every short link is tracked
automatically; there’s no on/off toggle.
See clicks and get a QR code
Open a short link (/short-links/:id) for three tabs:
- Overview — Total Clicks and Unique Clicks, a clicks-over-time chart, and a device breakdown (mobile/desktop/tablet).
- QR Code — a downloadable QR code (a square barcode people scan with their phone camera) that points at the link, with scan stats.
- Settings — edit the label and expiry.
How links are tracked in text campaigns
You don’t need to shorten links by hand for campaigns. When you write an SMS campaign, Autocampaign AI detects web addresses in your message and can track them. Each becomes a unique short URL per recipient, so the campaign’s results show which contact clicked.Email campaigns handle click tracking through the email provider, so this
automatic SMS shortening doesn’t apply to email. Campaign-generated short links
don’t appear in the Short Links tab — their clicks roll up into
campaign analytics.
FAQ
Can I choose my own short code (the part after /r/)?
Can I choose my own short code (the part after /r/)?
No — codes are generated automatically so no two links clash and no characters
can be mixed up.
What's the difference between a short link and campaign link tracking?
What's the difference between a short link and campaign link tracking?
A short link is a standalone link you create and share anywhere. Campaign
link tracking automatically shortens web addresses inside an SMS campaign,
one per recipient, so you can see who clicked.
Can a short link expire?
Can a short link expire?
Yes — set an Expiry. After it passes, the link shows as Expired and stops
redirecting.
Troubleshooting
Why does my link show 'Expired'?
Why does my link show 'Expired'?
Its expiry date has passed. Edit the link in the Settings tab to extend or
remove the expiry.
Why aren't clicks being counted?
Why aren't clicks being counted?
Clicks are recorded in the background and never slow down or block the
visitor’s redirect. Give it a moment, and confirm you’re viewing the right time
range on the Overview tab.
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