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Overview

The notification bell in the header keeps you informed as things happen. It has two tabs — Messages and Alerts — each with its own unread count.
Difficulty: Beginner

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What lands in each tab

  • Messages — incoming conversations, campaign replies, and conversations assigned to you.
  • Alerts — everything else: campaign status changes, CSV import results, segment updates, poll events, team changes, channel or provider issues, knowledge base updates (when uploaded documents finish processing), AI handover requests (an AI Employee asking a person to take over), meeting bookings, calendar or ad connection issues, and workflow alerts.
You only see notifications for areas your role allows.

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Manage notifications

  • Click a notification to jump to the related item.
  • Mark as read individually, or Mark all as read for the active tab.
  • View all opens the full history.
Notifications appear the moment they happen, without reloading the page. Important ones also show a small pop-up in the corner of the screen.

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FAQ

Notifications follow your role — you only receive ones for areas your role can access.
The bell is for notifications inside the app. Autocampaign AI separately sends automatic emails and texts for things like invitations and password resets.
Billing alerts aren’t part of the notification bell today — check Wallet & billing for plan and usage status.

Wallet & billing

Manage your plan and usage.