Help center refresh
New guides
The help center now covers everything that shipped over the summer:- WhatsApp — connect WhatsApp Business, manage message templates, and reply from the inbox. See WhatsApp.
- Calls — place and receive calls, route inbound calls, and review recordings. See Calls.
- Opportunities and pipelines — track deals on a board or list. See Opportunities and Pipelines.
- Lead capture — Lead forms and Join keywords.
- Sequences and experiments — Sequences for timed message series (drip messaging) and Experiments for A/B tests (two versions, pick the winner).
- Template library — start from ready-made templates. See Template library.
- AI Employees — replaces the earlier AI assistant guide. See AI Employees.
- Analytics — Reports and Custom dashboards.
- Agency console — clients, setups, branding, and rebilling. See Agency overview.
- Plans and trials — see Plans and trials.
- Getting around — the Onboarding checklist, Navigate the app, sign-in with Google or Microsoft, and the Website chat widget.
Updated guides
Templates and Tags moved out of Settings to their own pages, and the sidebar is now grouped into CRM, Communication, Marketing, Planning, and Insights. The guides match the new layout.Documentation launch
Help center launched
The Autocampaign AI help center is live, covering:- Channels & providers — SMS (Twilio, Telnyx) and email (verified domains and senders).
- Compliance — A2P 10DLC, opt-in, and opt-out.
- Contacts — import, custom fields, tags, and dynamic segments.
- Campaigns — broadcasts, templates, polls, and links.
- Automation & AI — workflow builder, AI Employees, and knowledge base.
- Inbox, Scheduling, Advertising, Analytics, Billing, and Developer tools.