Overview
Autocampaign AI has two navigation areas. The sidebar on the left groups every feature by what you’re doing — managing customers, talking to them, marketing to them. The header across the top holds search, notifications, the language picker, and your account menu.Time to complete: ~10 minutes · Difficulty: Beginner ·
You only see the items your role allows, so your sidebar may be shorter than the
one described here.
Find your way around the sidebar
The workspace switcher sits at the top — use it to move between workspaces (see Create your workspace). Click the toggle at the left of the header to collapse the sidebar to icons.Top of the sidebar
- Dashboard — your home page with widgets (small panels you can arrange). See Dashboard and Custom dashboards.
- Getting Started · N% — the setup checklist, shown until setup is complete. See Getting Started checklist.
- My Agency, Setups, Branding — shown only if you’re a member of an agency. See Agency overview and Setups and branding.
CRM
Your customer records (CRM stands for customer relationship management).- Audience — Contacts, Segments, and Tags. See Contacts, Segments, and Tags.
- Opportunities — All, My Opportunities, Reports, and Pipelines. See Opportunities and Pipelines.
- Lead Capture — Forms and Signup Forms. See Lead forms and Join links.
- Engagement — Join Keywords for text-to-join (customers text a word to your number to sign up). See Join keywords.
Communication
- Inbox — every customer conversation in one place. See Inbox.
- Calls — make and receive calls in the browser and review your call log. See Calls.
- Tickets — track customer issues to resolution. See Tickets.
Marketing
- Campaigns — Text & Email Campaigns, Sequences, Polls, and Templates. See Campaigns, Sequences, Polls, and Templates.
- Automation & AI — Workflows, AI Employees, and Knowledge Bases. See Workflow builder, AI Employees, and Knowledge base.
Planning
- Scheduling — Calendar, Bookings, Meeting Types, and Availability. See Calendar, Bookings, Meeting types, and Availability.
Insights
- Analytics — Overview, Marketing, Conversations, Revenue, Appointments, and Deliverability. See Reports.
Account
- Plan & Billing — your plan, trial, and usage. See Plans and trials and Wallet & billing.
- Settings — workspace, team, channels, and developer settings, including Website Chat.
If your workspace has custom modules turned on, a Modules section appears
just above Account. See Module builder.
Search and jump anywhere
The Search or jump to… box in the header opens a search panel (sometimes called a command palette) that both takes you to pages and finds your records.Open it
Press
⌘K on Mac or Ctrl K on Windows and Linux, or click Search or jump
to…. Press the shortcut again to close it.Pick a suggestion or type
Before you type, you see Recent items and Suggested commands. These
include pages like Contacts, Inbox, or Billing, and quick actions
like New Campaign, Import Contacts, New Poll, or New Workflow.
Search your data
Type at least 2 characters. Results are grouped by type: Contacts (name,
email, or phone), Campaigns, Segments, Tags, SMS Templates,
Email Templates, Keywords, Join Links, Short Links, Lead
Forms, Polls, Workflows, AI Employees, Meeting Types,
Dashboards, Tickets, and Team Members.
Open a result
Use the arrow keys and
Enter, or click. The item is added to Recent.Check your notifications
Click the bell in the header to open Notifications. Items are split into Messages and Alerts tabs. Use Mark all as read to clear the unread count, or View all to open the full All notifications list. See Notifications.Change the language
Click the language button in the header (a flag and language code), or open your account menu and choose Language. The app ships in:- English
- العربية (Arabic — switches the app to a right-to-left layout)
- Português (Brasil)
- 中文
- Français
- Deutsch
- Português
- Español
Your language choice is saved in your browser, not on your account. On a new
browser or device, the app follows that browser’s language (falling back to
English) until you pick again. The Language preference on your Profile
page is saved to your account but doesn’t switch the app’s display language —
use the header picker for that.
Open your profile and account menu
Click your avatar (profile picture) at the top right to open the account menu:- Account — opens your Profile page (
/profile). - Billing — opens Plan & Billing.
- Theme Mode — Light Mode, Dark Mode, or System Mode.
- Language — the same choices as the header picker.
- Log out.
FAQ
Does search show records I'm not allowed to see?
Does search show records I'm not allowed to see?
No. Commands and search results follow your role’s permissions, and search
only covers the workspace you’re currently in.
Can I search conversations or message text?
Can I search conversations or message text?
Not from the search panel. It searches the record types listed above; use
the Inbox to find conversations.
Where did Getting Started go?
Where did Getting Started go?
It disappears once every required setup step is complete.
Troubleshooting
Search returns 'No results found.'
Search returns 'No results found.'
Type at least 2 characters, check the spelling, and confirm you’re in the
right workspace.
The shortcut doesn't open search
The shortcut doesn't open search
Another browser extension or app may be using the
⌘K / Ctrl K shortcut. Click the
Search or jump to… box instead.The app switched back to English
The app switched back to English
You’re likely on a different browser or cleared your browser data. Pick your
language again from the header.
Getting Started checklist
Finish setting up your workspace step by step.
