Overview
A sender is the from-name and email address your email campaigns send from — for example,Acme Marketing <hello@acme.com>. Senders live on a
verified domain. Manage them at Settings → Email →
Senders (/settings/email/senders).
Time to complete: ~2 minutes · Difficulty: Beginner ·
Requires a verified domain first.
Add a sender
1
Open Senders
Go to Settings → Senders and click Add sender.
2
Choose a domain and address
Pick a verified domain, enter a From name (e.g. “Acme Marketing”) and an
Email address that ends with
@yourdomain.com.3
Optional settings
Add an optional Reply-to address and toggle Set as default sender.
4
Save
The sender is ready to use in email campaigns.
You can only create a sender on a domain that’s already Verified. If the
dropdown is empty, verify a domain first.
Check a sender’s status
- Verified — its domain is verified; ready to send.
- Unverified — appears only if the domain later loses verification.
FAQ
Can I edit a sender's email address?
Can I edit a sender's email address?
The from-address and domain are fixed once created — you can edit the name,
reply-to, and default setting. Create a new sender to change the address.
Why must the address match my domain?
Why must the address match my domain?
Sending from an address on your verified domain is what keeps your email
trusted by inboxes and delivered.
Can I have multiple senders?
Can I have multiple senders?
Yes — add as many as you need across your verified domains, and pick one per
campaign.
Troubleshooting
'Verify a sending domain first'
'Verify a sending domain first'
You have no verified domains. Add and verify one under
Sending domains.
'Email must end with @yourdomain'
'Email must end with @yourdomain'
The address must belong to the selected verified domain. Use an address on that
domain.
Why does a campaign say my sender isn't verified?
Why does a campaign say my sender isn't verified?
The sender’s domain lost verification. Re-verify the domain, then retry.
Send an email campaign
Use your sender in a campaign.